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Tell us what went wrong.
If something hasn’t gone right, whether it is a payment, your papers, the farm or someone on our team, please tell us. We would much rather hear it from you and fix it.
What happens after you write in.
- 01
You get a reference number
As soon as you submit, you receive a reference number to quote in every follow-up.
- 02
Reviewed by senior management
Every grievance goes to senior management, not just the team you dealt with. If it is about a particular person, it is looked into without them being involved.
- 03
We call you
Someone senior calls you to understand what happened and what you would like us to do about it.
- 04
We close it in writing
You receive the outcome in writing. If you are not satisfied, tell us and it is escalated further.
Prefer to talk? Call +91 91102 23393 (Mon–Sun, 9 am–7 pm) and ask for a grievance to be logged.
Raise a grievance
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We have received your grievance.
Your reference number is . Please keep it for follow-ups. A senior team member will call you.